Our most frequently asked questions…

General Questions

+ How do I book a consultation?

You can book directly through our website using the below button.

If you’d prefer to chat first, feel free to reach out!

For emergencies or same-day availability, please text or call us at (270) 938-3404.

+ Do you have an office?

Yes! We are located in Southern Warren County (Plano area). Our address is: 1240 Warrior Lane, Bowling Green, KY 42104

+ Can I bring additional people to the office with me?

You’re welcome to bring one adult support person. Siblings/children are not permitted.

Please call us at (270) 938-3404 if you need to request an exception.

+ Do you provide in home consultations?

Yes, we offer in-home visits within a 20-mile radius of our office in Bowling Green, KY. A travel fee may apply if you're outside of this area.

+ Do you charge a travel fee for in home consults?

No travel fee if you’re within our 20-mile service area.

Outside of that? We wish we didn’t have to charge, but longer drive times limit our availability for other families.

You’re always welcome to book an office visit instead to avoid extra fees.

+ Are you in network with my insurance?

We are not in-network with any insurance provider. However, we are happy to provide a superbill for you to submit for possible reimbursement.

We cannot guarantee reimbursement and do not offer refunds for services rendered.

+ Why should I seek care from A Mother’s Village instead of a provider in network with my insurance?

Because we offer expert care in a calm, supportive space that feels nothing like a clinic.

You’re not just a chart number here—you’re a family.

We pride ourselves on: ✔️ Relationship-based care ✔️ A peaceful, focused environment ✔️ Evidence-based, specialized lactation support

We are not a one-stop-shop. And that’s intentional.

Our model avoids conflicts of interest—like recommending unnecessary procedures—and ensures you’re referred only to the best specialists when needed.

Many families find that the true out-of-pocket cost of using an in-network provider (co-pays, deductibles, coinsurance for both parent and baby) can equal or even exceed our self-pay rate.

+ You will fix all my problems during our visit, right?

We always hope to make big progress! But let’s be honest: Some issues resolve quickly. Others take practice, consistency, follow-ups, and time.

We’ll be with you every step of the way—cheering you on and adjusting your care plan as needed.

+ I have a breastfeeding or pumping problem/question. I don't really feel like I need consultation, can I just text you?

We totally understand—it’s tempting to send a quick message. But... We legally and ethically can’t provide individualized care without a full intake and consent.

Feel free to message us to ask if we’re a good fit—but for assessment or advice, a consultation is required.

When to Contact Us:

During Pregnancy:

  • You want to get off to a good start.

  • You want to know about the benefits of breastfeeding.

  • You want to know how to prepare.

  • You don’t know what to expect, and you have heard so much conflicting information.

  • You have worries or concerns about breastfeeding.

  • You experienced difficulties breastfeeding previous child(ren).

  • You’ve never breastfed before.

After Birth:

  • You want to get off to a good start. You don’t have to be experiencing “difficulties” to see a professional.

  • Your baby is “colicky”, gassy, spits up frequently/has reflux, frequent hiccups, or you just have generalized concerns that something feels “off”.

  • Concerns about oral restrictions (tongue, lip, and/or buccal ties)

  • You are unsure if what you (or baby) is experiencing is “normal”.

  • Nipple/breast pain or damage (cracking, bleeding, bruising, or blistering indicates a problem)

  • Latching difficulties

  • You are worried about your supply

  • Baby is gaining weight slowly

  • Questions about supplementing

  • Questions about pumping, pumping schedules, or how to maximize your output

  • Concerns about infant food sensitivities (allergies)

  • Returning to work

  • Picking a bottle, bottle feeding, and bottle refusal

  • How and when to begin solids

What we can help with...

+ I can't get my baby to take a bottle- can you help?

Yes! We specialize in bottle refusal. There is always a reason a baby is struggling to take a bottle, and we’re here to help uncover it. We bring a wide range of strategies and tools to support you through it.

+ My baby is on formula- can you help?

Absolutely. We support families who use formula, donor milk, or a combination of feeding methods. Whether you’re navigating bottle concerns, oral restrictions, or post-frenectomy healing, we’re here for you.

+ I have multiples- can you help?

Yes, we LOVE working with families of multiples! Feeding more than one baby takes extra support and strategy, and we’re ready to help you find what works best for your crew.

+ I want to know if my baby has a tongue tie- can you help?

Yes. We provide comprehensive functional oral assessments, which include evaluating for possible oral restrictions (tongue, lip, and buccal ties). If needed, we’ll refer you to the most trusted release providers in the area.

+ I exclusively pump- can you help?

YES! Exclusive pumping is a full-time job, and we understand the physical and emotional energy it takes. We help EP families with milk supply, pump comfort, routine building, and long-term planning.

+ I'm tandem nursing- can you help?

Absolutely. Whether you want to continue tandem feeding or are ready to stop, we’ll support you with care, without judgment.

+ I want to wean- can you help?

Yes. Whether your baby is 2 weeks or 4 years old, we believe the feeding relationship should work for both the parent and the child. We’ll help you create a respectful, gentle, and personalized weaning plan—full or partial.

+ I need help building a stash/returning to work/etc- can you help?

Definitely. These are some of our most popular consults. We’ll help you create a plan that fits your goals, schedule, and milk supply—while protecting your mental health and your baby’s needs.

+ I'm pregnant- can you help me now?

Yes! Prenatal consultations are a fantastic way to prepare for a smoother breastfeeding journey. We’ll review your health history and anatomy for any red flags and make a proactive plan. After your baby is born, we often see families around day 3–6 postpartum—but we’re available earlier if needed, even while you’re still in the hospital.